Client Concierge

VistaBee is the world's leading provider of high end real eastate and business video, with operations across Europe and the US. We're seeking a highly talented individual to join our Customer Service Team in Edinburgh, UK.

An exciting opportunity to join our team as a Client Concierge, delivering the highest quality service to our local and international clients requires is offered. The successful candidate will coordinate our client bookings function along with existing team and provide customer service to our clients requests on a daily basis.

The individual must be from a background where client service and exceeding expectations is the norm and must be a highly motivated and stellar performer all round.

VistaBee HQ is a fast paced but fun working environment with a long established team who provide new employees with full training and ongoing support where required.

The role is a 9am to 5.30pm Monday to Friday only, with 28 days annual holiday, and other benefits are included.

Highly competitive salary.

Applicants should provide a cover letter stating why they should be considered for this role, providing examples of delivering exceptional customer service.

Requirements
  • A proven background in delivering high end customer service including client administration, office support and client services
  • Outstanding customer service skills and a great phone / email manner
  • Exceptional problem solving in a high paced environment
  • An attention to detail and can do attitude
  • Excellent communication skills, with the confidence to liaise across all business levels
  • Experience in data input and confident with operating online customer service systems
  • Exceptional team player, and has the ability to work with international teams and local office staff
  • Excellent written and spoken English
  • Ability to use a Mac computer is an advantage
What we Expect from you?
  • Working closely with our team to provide administration support for external client activity
  • To coordinate special VistaBee shoots and team via telephone, platform and email globally as part of the customer delight team
  • Answering inbound telephone enquiries and enquiries
  • To retain the existing customers by building rapport and providing customer satisfaction, going beyond normal levels of service delivery and truly providing exceptional service
Apply Now

US Client Coordinator

VistaBee is the leading global online video and photography provider, an established high growth business supplying digital content to the real estate industry and business. An opportunity has opened up for a talented individual to join our team as a USA Client Coordinator.

Job Description:

*To work closely with our US real estate clients coordinating and managing VIP accounts on the PM shift

*To coordinate VistaBee video, photography production team via telephone, VistaBee platform and email

*To answering all telephone, website and other enquiries

*To provide a high touch service to existing customers and on-boarding new clients

*To coordinate with internal team and available assets operationally with patience and empathy, in a challenging fast paced goal driven environment.

Requirements
  • The USA Client Coordinator requires attributes in the following key areas:
  • *A proven background in office administration, office support and providing outstanding client services
  • *Knowledge of US geography, key metropolitan locations in the US
  • *Excellent customer service skills with a great phone / email manner
  • *High ability in delivering accurate results whilst multi-tasking and quick thinking
  • *A high attention to detail
  • *A can do attitude, and ability to think on your feet
  • *Ability to work under pressure in a fast paced environment, spinning multiple plates
  • *Excellent communication skills, with the confidence to liaise across all business levels
  • *Experience in data input and confident with numbers
  • *Enthusiastic and a great team player
  • *Excellent written and spoken English
  • *A desire to provide exceptional customer service along with the values we hold
  • *An interest in and understanding of photography, real estate and video is desirable
What we Expect from you?
  • This is a hands-on, customer focused role in our US divisions, which will play a pivotal part in building long term business relationships and networks. You will have a keen eye for detail across all projects coupled with exceptional communication skills. But most importantly you will be a true multi-tasker. This role is suited to someone who enjoys a fast paced environment and thrives under a variety of work.
  • Flexible working is provided, as is generous holiday, regular salary reviews and a contemporary working environment. International travel may be associated with the role.
  • Due to US operational hours, this role may require a later start in the day working through to early evening, Monday to Friday.
Apply Now

Video, Photography and 3D Virtual Tour Creator - Real Estate - New York

Vistabee USA is an established market leader in the real estate industry offering a range of digital content services to real estate agents and brokerages across the United States in major metropolitan areas.

We're looking for talented, hard working and experienced photographers, videographers and 3D tour creators to join our team in New York, in particular through the Manhattan area between one and 5 days on average a week.

As an experienced professional you will have an outstanding creative eye and attention to detail along with a "can-do" attitude, and be able to work independently with remote support and provide very high levels of one to one customer service.

We're an established leader in our field and we look for team members who go above and beyond for our customers, we organise everything for you, we have an advanced platform and take care of all the logistics, billing, customer care and marketing, meaning you get to focus on creativity and providing your best work, which you then upload and we take care of the rest.

In terms of payment, this is a contracted role, there are frequent jobs provided and we pay higher than industry average, we believe you retain good people by rewarding them well and this in turn leads to a successful relationship where all parties benefit.

We provide full training on our customer brand guidelines and our platform, we ask you provide your own equipment, which as part of our interview process we will discuss, although you will likely have most if not all required gear already. No post production skills are required.

A fun and flexible working environment on location with awesome customers
Creative work
Higher than industry average pay rates - we value quality

A background check may be required for security and privacy purposes.

We are hiring a number of positions in and around the New York region, please apply with a full resume and a link to your most recent portfolio.

All applications are confidential.

Job Types: Full-time, Part-time, Temporary, Contract

Salary: $75.00 to $200.00 /hour

Requirements
  • Ability to create high quality photography, video and 3D tours (training available)
  • Experience with real estate photography preferable
  • Great can do attitude, exceptional customer service and communication skills
  • Own transport or cycle (location dependent)
  • Data wrangling skill set
What we Expect from you?
  • Your own, professional equipment
  • Great can do attitude, exceptional customer service and communication skills
Apply Now

Freelance Videographer & Photographer - Florida

Want to be part of a fast growing and unique media tech company?

We are reinventing the way people communicate through online video. We're a UK based company with offices in the US and a great future. We thrive on disrupting conventional media to make the world a better place for a consumer. If that sounds like your cup of tea, we'd love to hear
from you.

VistaBee is the UK's market leading online video marketing platform, an established high growth business within the media-tech space. Due to expansion we are now seeking an experienced Videographer and photographers to join our thriving team in Florida.

Locations: Miami/Dade county, Fort Lauderdale, Boca Raton, West Palm Beach, Naples, Tampa, St Petersburg, Orlando.

We are a digital content creation platform, creating amazing videos and photography in the Real Estate, Travel, News, Food markets.

We're recruiting Freelance Videographer & Photographer - UK wide, and are looking for outgoing, dependable, hard working individuals looking to work around your existing clients and commitments.

Salary & Benefits: Competitive, upon application and paid on a job-by-job basis

Applicants should email a full CV with a cover letter to bee@vistabee.com explaining in 100 words why they would be a great member of the VistaBee freelance team.

Send us examples of your photography and video work via your own online link.

Requirements
  • Previous photography experience required - you must have talent and be willing to learn new skills
  • Video, DSLR experience required (full training provided)
  • You will require your own professional DSLR equipment and insurance
  • Driving license and vehicle essential
  • All candidates will be required to pass a background check to ensure safety for our clients.
  • 1 year photography experiance
What we Expect from you?
  • Attend locations to create Movies, Photography and other digital assets as specified by VistaBee
  • Be an excellent ambassador for VistaBee and its clients
  • Provide a high standard of work consistently as demanded by our clients.
Apply Now

Freelance Videographer & Photographer - London

VistaBee is the UK's market leading online video marketing platform, an established high growth business within the media-tech space. Due to expansion we are now seeking an experienced Videographer and photographers to join our thriving team in London.

We are a digital content creation platform, creating amazing videos and photography in the Real Estate, Travel, News, Food markets.

We're recruiting Freelance Videographer & Photographer around London and are looking for outgoing, dependable, hard working individuals looking to work around your existing clients and commitments.

Salary & Benefits:

Competitive, upon application and paid on a job-by-job basis
Circa £1000 to £2000 on average a month during peak seasons, part time, 3 days a week.

Applicants should email a full CV with a cover letter to Bee@vistabee.com explaining in 100 words why they would be a great member of the VistaBee freelance team.

Send us examples of your photography and video work via your own online link.

Requirements
  • Previous photography experience required - you must have talent and be willing to learn new skills
  • Video, DSLR experience required (full training provided)
  • You will require your own professional DSLR equipment and insurance
  • Driving license and vehicle essential
  • All candidates will be required to pass a background check to ensure safety for our clients.
  • 1 year photography experiance
What we Expect from you?
  • Attend locations to create Movies, Photography and other digital assets as specified by VistaBee
  • Be an excellent ambassador for VistaBee and its clients
  • Provide a high standard of work consistently as demanded by our clients.
Apply Now

Apply Now

and we'll consider your application